We recommend visiting a local jeweler for an accurate sizing, or using a printable ring sizer as a general guide. If you're between sizes, we generally suggest sizing up. Sample guidance — adjust to your actual sizing process.
Store pieces separately, avoid contact with water, perfume and lotion, and clean gently with a soft cloth. See our full Jewelry Care Guide for details.
Materials vary by piece and are listed on each product page, including base metal, plating and stone type. Sample answer — update with your actual sourcing information.
Estimated processing and delivery times are outlined on our Shipping & Returns page. Sample timelines — replace with your real carrier estimates.
Yes, eligible items can be returned within our stated return window. Full details are available on the Shipping & Returns page.
Exchanges are available for eligible items, subject to the conditions listed on our Shipping & Returns page. Sample policy — confirm your own exchange terms.
Yes, every order is prepared with thoughtful, gift-ready packaging at no extra cost. Sample statement — adjust to reflect your real packaging offering.
Once your order ships, you'll receive a confirmation with tracking information, where available. Sample answer — connect to your real fulfillment/tracking provider.
Many customers choose Aurelle pieces as gifts for milestones and celebrations. Packaging and gift notes can be added at checkout in a live store.